Gaynor Taylor What do you enjoy about working for Sova? I have worked for Sova for 10 years and no day has ever been the same. Sova is not just an organisation but a family that puts its trust in each other every day and I am very proud of how we support and make a difference to the lives of the most vulnerable people in society every day. How do you feel the work benefits those you work with? My role mainly supports the staff to ensure they have the tools and the support they need to undertake their day to day tasks and sometimes just being there when they need someone to talk to. The staff often deal with very difficult and emotional situations and it is important to have someone to support them too. The frontline staff and management team have so many conflicting tasks; I am here to relieve some of that pressure. Team work and having the ability to understand and support each other is vital. If you could tell people about the work you do or the impact Sova has, what would you say? Without Sova and its amazing staff there would be many people in our society who would have been left unnoticed, without a voice, homeless, returned to crime or remained unemployed. The number of people Sova have helped return to society and be a part of it; proves what we do works and makes a big difference. What is your proudest moment working for Sova? My proudest moment is receiving a Staff values award for ‘Focus’ at our recent Sova Staff Conference – it was nice to know that even when you work in the background the work that you do is acknowledged and appreciated.